Terms & Conditions
By accessing and using the Heaven Sent Pets website, you agree to the following terms and conditions. Please read them carefully.
Use of Our Website
This website is intended for personal, non-commercial use. You agree not to misuse or interfere with the proper functioning of the site.
Product Information
All Heaven Sent Pets products are personalized and made to order. Because of the custom nature of our products, slight variations may occur.
Order Accuracy
You are responsible for ensuring that all information submitted with your order is accurate, including names, pet details, and any uploaded images.
We are not responsible for errors resulting from incorrect or incomplete information provided at the time of purchase.
Personalized Products
Each item is uniquely created based on the information you provide. Once an order is submitted, changes may not be guaranteed.
Photo Submissions
By submitting a photo, you confirm that you have the right to use the image and grant Heaven Sent Pets permission to use it for the purpose of creating your personalized product.
Returns & Refunds
Due to the personalized nature of our products, all sales are final.
If there is an issue with your order, please contact us and we will do our best to make it right.
Turnaround Time
Production and delivery times may vary. Estimated timelines are provided for guidance but are not guaranteed.
Limitation of Liability
Heaven Sent Pets is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
Changes to These Terms
We may update these Terms & Conditions from time to time. Changes will be reflected on this page.
Contact Us
If you have any questions, please contact us at: